Privacy Policy – DCHub / DC Driver / DC Vendor (DeCollaborators CIC)

1. Who We Are

DCHub, DC Driver, and DC Vendor are services of DeCollaborators CIC, a faith-led, community-focused Community Interest Company based in Glasgow, UK. These platforms connect charities, CICs, vendors, churches, and individuals through digital tools for visibility, collaboration, and community service across the UK.

2. What Personal Data We Collect

When using any of our apps or services, we may collect and process the following information:

• Basic account details: Name, organisation, email, phone number
• Listing or profile content: Descriptions, images, categories, contact info
• Technical information: IP address, browser/device type, login activity
• Usage data: App interaction, page views, search history
• Location data: See Section 3

3. Location Data

Our apps may access your device’s location data to:

• Support delivery, vendor matching, or navigation features (DC Driver / DC Vendor)
• Assign nearby jobs, customers, or services based on real-time positioning
• Comply with licensing, safety, and service area constraints
• Improve functionality via anonymised user trends

We do not sell or share location data for marketing purposes. Data is processed under UK GDPR rules, and users may manage location permissions in device settings.

4. How We Use Your Information

Your data is used to:

• Manage listings, deliveries, and vendor services
• Enable communication between users and the platform
• Improve user experience and app performance
• Ensure operational and service integrity
• Monitor usage patterns for service development

5. Legal Basis for Processing

We rely on:

• Consent: You give permission by registering or listing
• Contract: To deliver the service you signed up for
• Legal Obligation: To meet compliance and security requirements
• Legitimate Interest: To run and protect our platform

6. How Your Data Is Stored

All data is stored securely on encrypted, GDPR-compliant servers. We apply access control, encryption, and regular system checks to safeguard personal data.

7. Sharing of Data

We do not sell your data. Limited data may be shared with:

• Trusted service providers (e.g. IT, hosting, or payment partners)
• Third parties under strict contracts ensuring privacy and confidentiality

8. Data Retention

We retain personal data only as long as needed to:

• Deliver services
• Meet legal, tax, or audit obligations
• Maintain accountability
  Accounts inactive for over 18 months may be archived or deleted.

9. Your Rights

Under UK GDPR, you have the right to:

• Access, correct, or delete your data
• Object to processing or request portability
• Withdraw your consent at any time
  To exercise any right, contact: info@decollaborators.org

10. Cookies and Tracking

We use cookies to:

• Remember your settings and login sessions
• Track usage and improve features
• Save progress in listing or profile creation
  You can manage cookies through your browser preferences.

11. Children’s Privacy

These services are intended for users aged 18 and over. We do not knowingly collect data from users under 16.

12. Updates to This Policy

This policy may be updated to reflect app changes or legal updates. You will be notified through email or app banners when updates occur.

13. Contact Us

Email: info@decollaborators.org

Website: www.decollaborators.com

Registered Office:

Office 1, Technology House,

9 Newton Place, Glasgow, G3 7PR, United Kingdom